Engaging and Including Social Housing Residents: Tackling Stigma, Segregation and Making Sure Voices are Heard

Speakers Confirmed:

  • Eamon McGoldrick, Chief Executive, National Federation of ALMOs
  • Julian Beaney, Business Services Director, Orbit Group (chair)
  • Alistair Smyth, Head of External Affairs, The Guinness Partnership
  • Yvonne Davies, Managing Director, Scrutiny & Empowerment Partners Limited
  • Adele Rae, Board Member, TPAS
  • Cllr Joyce McCarty, Interim Chair, Your Homes Newcastle
  • Danielle Gregory, Tower Blocks UK


Engaging and including social housing residents is still a key concern for social landlords. Whilst progress has been made toward tackling stigma and encouraging conversations around building safety, further action must be taken to ensure that tenants voices are not overlooked. As we prepare for the publication of new key policies such as the Action Plan for the Social Housing Green Paper and take key lessons away from the Community Framework and the post-Grenfell independent review of building regulations and fire safety, now is the time for social landlords to consider how they can better engage with tenants.

Join us on the 28th November for an up to date brief on how you can tackle stigma and segregation in order to ensure your tenants voices are heard. We will explore social landlords’ current engagement requirements, how to amplify residents’ voices and explore what effective resident engagement really looks like on the ground.

Key issues to be addressed:

  • The Tenant Involvement & Empowerment Standard: understanding your obligations and meeting the requirements
  • The Government's Social Housing Green Paper and the forthcoming Action Plan for implementation
  • The Community Framework and impacts on social housing residents
  • Reviewing planning decisions to promote social interaction in communities
  • Common obstacles/problems when tackling stigma and segregation and how to overcome them
  • The characteristics of good resident engagement

The event:

The morning session will give an overview of the latest policy Updates, developments & next steps to engaging and including social housing residents.

The afternoon session will examine good practice in resident engagement.

Who should attend?

Anyone with an interest in resident engagement in social housing, including: local authority housing teams; housing associations; tenant management organisations; ALMOs; elected members; engagement specialists; and resident groups/organisations.

Further information:

Our events are CPD certified. This event is equivalent to 3 CPD points.
A certificate is available on request post-event to all attendees.

Please note that all speakers and the agenda are subject to change without notice.

For registration enquiries please contact: Customer.Services@westminster-briefing.com | 0207 593 5657

To discuss event sponsorship, speaking opportunities and agenda content, please email: William.Egan@dodsgroup.com

Thursday 28th November 2019

11.00am - 3.30pm (including networking lunch)

Private Sector | 1 Place: £345 | 2+ Places: £295 each


Public Sector | 1 Place: £255 | 2+ Places: £205 each


Tenant Board Member/Resident | £100 per place


Above prices exclude VAT


If you require a booking form, please contact customer.services@westminster-briefing.com | 0207 593 5657

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